Terms of Service

The service

Octohog helps brands discover creators, analyze creator content, manage campaigns, and run creator outreach. It also lets creators join brand campaigns, review offers, track performance and earnings, and optionally build a private marketplace profile. Features may evolve; we may add, change, or remove functionality to improve the Service.

Accounts

• You must provide accurate information and keep your credentials secure; you are responsible for all activity and charges under your account.
• Creator accounts and brand accounts are available only to people 18 or older. Creator marketplace information, including your date of birth and brand associations, must be truthful.
• You may not share one account across organizations or resell access without our written consent.

Acceptable use

• Use outreach features only for legitimate, permission-based creator contact. No spam, no bulk unsolicited messaging, no deceptive sender identities.
• Comply with the terms of the platforms you interact with (including TikTok and Google/Gmail) and with applicable marketing and privacy laws (including CAN-SPAM and GDPR).
• Do not attempt to scrape, reverse-engineer, disrupt, or gain unauthorized access to the Service.
• Do not upload unlawful content or content that infringes others' rights.

Your content

You retain ownership of the briefs, campaign data, profile photos, social links, collaboration links, and other content you submit.

You grant Octohog a limited, non-exclusive license to host, store, reproduce, process, and display that content only as needed to operate, secure, support, and improve the Service. For creator marketplace content, this includes using it internally to review your profile and find potentially relevant opportunities. This license ends when the content is deleted, except for reasonable backups and records we must retain by law.

Creator marketplace

Personal social accounts and past collaboration names or links you submit are self-declared and unverified. They do not become verified brand-work evidence unless Octohog later completes a separate verification process. You must have the right to submit each photo, link, and other item you provide.

Selecting "Join the marketplace" is your affirmative request for Octohog to use the private profile information described in the Privacy Policy to find relevant opportunities. Selecting "Leave the marketplace" pauses marketplace discovery but does not remove your account, campaign links, offers, performance, or earnings history.

Joining the marketplace does not guarantee any opportunity, campaign, income, response, match, or minimum level of service. Brands remain responsible for their selection decisions and creators remain responsible for deciding whether to accept an offer.

Campaign offers and earnings

Marketplace discovery is separate from frozen campaign offer terms. When a creator accepts a campaign offer in Octohog, the compensation terms shown for that offer are frozen for tracking that campaign. Later brand configuration changes do not rewrite those accepted terms. A separate agreement between the brand and creator may also apply.

In version 1, Octohog tracks earnings and campaign performance but does not move money, hold funds, or pay creators. Brands and creators remain responsible for payment arrangements, taxes, disputes, and compliance with any separate agreement.

Creator data and results

Creator profiles, match scores, and evidence are derived from publicly available information and algorithmic analysis, and may contain errors or omissions. They are decision-support signals, not guarantees: we do not warrant that any creator will respond, collaborate, or perform, we do not warrant the accuracy or completeness of any output, and you are solely responsible for verifying outputs, for decisions you make based on them, and for your own commercial agreements with creators.

Fees and billing

• Paid brand plans are subscriptions billed in advance through our payment provider, Stripe, at the prices shown on the pricing page when you subscribe. Applicable taxes are your responsibility.
• Subscriptions renew automatically at the end of each monthly or annual billing period until you cancel.
• Free trials require a payment method. When the trial period shown at checkout ends, the trial converts to a paid subscription and your payment method is charged, unless you cancel before the trial ends. We send a reminder email before the first charge.
• You can cancel at any time from the billing portal in your account settings. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Payments already made are non-refundable, including for partial billing periods, except where the law requires otherwise.
• We will give notice of material price changes before they apply to your next renewal.

Intellectual property

The Service, including its software, design, and branding, belongs to Octohog and its licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your creator or business activities.

If you send us feedback or suggestions, we may use them to improve the Service without restriction or compensation.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the maximum extent permitted by law, Octohog will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our aggregate liability for claims arising out of the Service is limited to the amounts you paid us in the 12 months before the claim.

Indemnification

You will defend, indemnify, and hold harmless Octohog and its officers, directors, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your content and campaigns, your outreach to creators and your commercial relationships with them, or your violation of these Terms, applicable law, or the rights of a third party.

Termination

You can stop using the Service and delete your account at any time from your account settings. Deleting your account cancels any active subscription or trial immediately.

We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have breached these Terms, your use creates risk or legal exposure for us or for other users, or we discontinue the Service. We are not liable to you or any third party for suspension, termination, or discontinuation of the Service. Sections that by their nature should survive termination do so.

Changes to these terms

We may update these Terms; the current version always lives on this page with the date above. Continued use after changes take effect constitutes acceptance. Material changes will be announced in the product or by email.

Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules, and disputes arising out of these Terms or the Service will be resolved exclusively in the state and federal courts located in the State of Delaware; you consent to their jurisdiction.

To the fullest extent permitted by law, each party waives the right to a jury trial, and any claim must be brought individually and not as part of a class or representative action.

Contact

Questions about these Terms: support@octohog.com.